Phone Service Features for Small Businesses: A Guide and Blog

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5 Reasons Your Small Business Need A Business Phone System

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Many small businesses consider leaving their business calls to their cell phones. After all, many homeowners are straying from landline phone systems, why shouldn't businesses, as well? Here are five reasons this is not a good idea, even for your small business:

  1. There May be Connection Issues: You are much more likely to maintain a good connection with your client through your your business phone system rather than relying on cell phone connection.
  2. Better Availability for Clients: Your clients are going to be happier with your connection to them if they are able to get in contact with you easier. When you have a business phone system set up, you are going to be able to have this with them since your cell phone won't be taking up both your personal and business calls. On top of this, you can have a specific voicemail set up that allows your clients to leave messages with the right people within your company. 
  3. Better Quality: Along with better connections while on the phone with clients, you are also going to have better quality calls that won't have static due to a weak signal. The clarity is going to help with ensuring that you are meeting your client's needs. 
  4. Better Services for Repairs: When you set up a business phone system with a company that specializes in working with businesses, you can be sure that you have repair services if there are ever any problems that will be taken seriously and handled in a quick amount of time. This way, if there are problems, you are not waiting for your cell phone company to fix it, but actually a phone system company that knows how important it is to make the repairs quickly. 
  5. Better Costs: While the initial installation is going to cost you some money for your phone system in your business, you can actually save more money in the long run. You won't need additional services set up with your cell phone, you won't have to buy company cell phones for all of your employees, and you will have everything set up for your business through the phone system that you won't have to do with your cell phone. 

When you know these five reasons your small business needs a phone system, you can be sure that you see the value in setting one up even though your company is small. For more information, talk to a company like DO Communications.